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Shaw Hill

Shipping & Returns

Insured and tracked, out of Texas within two business days. International orders welcome. All sales are final, so everything worth knowing is below before you buy.

Dispatch
Ships from Texas within 2 business days of payment clearing. Tracking is emailed as soon as the label is made.
Insurance & tracking
Every order ships insured for the price you paid and tracked end to end.
Rates
Flat. $8 anywhere in the United States, $45 everywhere else, insured and tracked either way. You pick which before you pay and the total is shown before you leave the site. Nothing is added after the fact.
International
We ship to Canada, the United Kingdom, Ireland, most of western Europe, Australia, New Zealand, Japan, Singapore, Hong Kong, South Korea and Mexico. Duty, VAT and any customs handling fee are charged by your own country on delivery and are yours to pay, not ours to collect at checkout.
Signature required
Orders of $750 and over are sent signature on delivery. Someone needs to be there to sign, or the carrier will hold the parcel for collection.
Returns
All sales are final. Every piece is one of one, held in hand and photographed as it is, with its condition written on the page. Ask anything before you buy and you will get a straight answer. If a piece arrives damaged in transit or materially different from its description, send photographs within 3 days of delivery and we will make it right.